Support & Help

Download the Cosflow app from the Google Play Store or App Store. Open the app and tap "Sign Up". Enter your email address, choose a username, and create a secure password. Verify your email address by clicking the link we send you, and you're ready to start!

On the login screen, tap "Forgot Password?" Enter the email address associated with your account, and we'll send you a link to reset your password. Click the link in the email and follow the instructions to create a new password.

Open the app and go to Settings > Account Settings > Email Address. Enter your new email address and verify it by clicking the confirmation link we send to the new address.

To delete your account, open the Cosflow app and navigate to: Settings > Account Settings > Delete Account. Please note that deleting your account will permanently remove all your data, including your projects, photos, and progress. This action cannot be undone. If you're experiencing issues, please contact our support team first — we're here to help!

We collect only the information necessary to provide our service: your email address, username, profile information, and the content you create (projects, photos, notes). We never share your personal data with third parties for marketing purposes. Read our full Privacy Policy for more details.

You have the right to download all your data. Go to Settings > Account Settings > Download My Data. We'll prepare an archive of all your information and send you a download link via email within 48 hours.

Yes, we take data security very seriously. All data is encrypted in transit and at rest. We use industry-standard security measures and regularly update our systems to protect your information.

Tap the "+" button on the home screen, then select "New Project". Choose your character or costume, add a title, set a deadline if you have one, and start adding details like materials, budget, and progress photos.

Yes! You can share your projects publicly with the community or keep them private. Go to your project settings and toggle the "Public" option. Public projects will appear in the community feed where other cosplayers can like and comment.

Within each project, go to the "Budget" tab. Here you can add expenses by category (materials, tools, accessories, etc.), track your spending, and see how much you have left. The app will automatically calculate totals and send notifications if you're approaching your budget limit.

Cosflow has a free plan so you can get started right away, with up to 10 active projects. For unlimited projects, advanced time tracking, the events calendar, and Forge access, you can upgrade to one of our premium plans. See our pricing for full details.

We offer three premium options: a Monthly plan for full flexibility, an Annual plan (two months free) for the best value, and a one-time Lifetime purchase for unlimited access forever. All premium plans unlock unlimited projects, advanced time tracking, the events calendar, and Forge access. Compare them on our pricing page.

First, try closing and reopening the app. If that doesn't work, check if you have the latest version from the app store. Still having issues? Clear the app cache in your device settings, or try uninstalling and reinstalling the app. If problems persist, please contact our support team with details about your device and the issue.

Check your internet connection first. Photos need a stable connection to upload. Also verify that you've granted Cosflow permission to access your photos in your device settings. If the issue continues, try reducing the photo size or contact support.

Cosflow is available for Android devices running Android 7.0 or higher, and iOS devices running iOS 15.0 or higher. We regularly update the app to support the latest operating systems.